FAQ. Domains
Questions about the domains and simple answers to them
What is a domain?
What should I do if I don't have a domain?
You can buy a new one from us or connect a free one according to the instruction 📖 New domain registration.
Do you have free domains?
Yes, we provide free domains in a form of mydomain.wfolio.pro.
What should I do if I already have a purchased domain? How can I connect it to your website?
Yes, you can connect it to your website or drive on our platform according to the instruction 📖 Connecting an existing domain.
Where are your servers located?
Our servers are located in Europe.
I just transferred my domain to you, I received a message that the domain is connected, but I can't open the website.
The domain must be connected to your website or drive during 2 days. Please wait.
It has been more than 2 days since the domain was connected. But I can't open the website or business card.
Please write to us in support on the website or in any social network. We'll help you figure it out.
Do you provide SSL certificates?
Yes, certificates are generated automatically for all wfolio websites or drive for free. They will be connected within 24 hours from the moment the domain is connected.
Do I need to pay for hosting?
No. Hosting and SSL security certificate are already included in the price of the website or drive.
My domain registrar asks to activate the SSL certificate service. Do I need to agree?
No need. We provide an SSL certificate for free. This may be a temporarily free service on your domain registrar website. Therefore, we advise you to disable all additional services from the registrar.
It has already been more than 2 days since I connected the domain. The website/drive is working, but the website/drive says that the connection is insecure.
Please write to us in support on the website or in any social network. We'll help you figure it out.
Can I connect two domains to the one website or drive?
You can connect only one domain to the website or drive.
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