FAQ: Galleries
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Last updated
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Galleries turn the delivery of shoots into a stylish and convenient process. Instead of faceless file-sharing services, you get a beautiful gallery where clients can easily view, download, and share photos. Galleries automate photo proofing, simplify additional sales and review collection. Built-in contact details help boost word-of-mouth marketing and increase traffic to your website.
Check out the article about our drive.
Galleries are accessible only via a unique direct link and are hidden from search engines due to indexing protection. You can also set a password for viewing the gallery and apply a watermark to the photos.
Where to upload a watermark? You can upload and configure a watermark in the Other Settings section (for Drive Only plans) or the Drive Settings (for Website + Drive plans).
Can screenshots be disabled? Gallery viewing happens via a link in the browser. Browsers do not allow disabling the screenshot function.
Why are characters added to the link address?
By default, link brute-force protection is enabled for galleries: characters are added to the gallery’s URL (e.g., -74h42v). You can disable this in the drive settings if needed.
What files can be uploaded? Photos, videos, and any other file types are supported.
What color profile should photos use? sRGB — this is essential for proper photo display after upload.
My PNG thumbnails aren’t displaying. Why? PNG thumbnails display for images up to 10 MB. Reduce the file size or convert it to JPEG. Use for compression.
My RAW thumbnails aren’t displaying. Why? The drive shows thumbnails for JPEG files (up to 80 MB or 120 MP) and PNG files (up to 10 MB).
What’s the maximum file size for upload? 25 GB.
Can I create multiple folders in a gallery? Yes, you can. Check out an example of a gallery with multiple folders.
My iPhone photos lose quality when uploaded. What should I do? Upload your photos as files, not as images. Move them from Gallery to Files on your phone, then upload them from Files to the drive.
File names change when uploaded from iPhone. What can I do? To prevent renaming and compression, save photos to Files before uploading. Upload photos to your projects from Files, not directly from the photo gallery.
How to sort files in a project? You can sort by name, creation date, EXIF date, or by the number of selected/downloaded photos. Sort buttons are at the top and bottom of the project.
What’s the max number of files in a folder? Upload as many photos as needed. For easier viewing, split the shoot into folders.
Can I move files or folders between projects? Not yet. Files can only be moved within folders of the same project.
Can I watch videos in galleries? Yes. The first video under 30 seconds will autoplay. Others will display static covers. If there’s a video cover, all videos in the folder will display static covers.
Are Galleries space limited? We offer plans with different capacities, including unlimited JPEG photo storage. See: Plans
How to increase drive storage? You can easily upgrade your plan in the admin panel.
How much storage is available for video? On unlimited, 240 GB Drive, and 1000 GB Drive plans, 120 GB is allocated for videos.
How does photo selection work? Clients can create favorites lists for photobooks, retouching, or other tasks. Selected photos are shown in your admin panel. See: Setting up selections
Can I limit the number of selected photos? Yes. Enable Limit the number of photos for selection in a project settings.
What if a client sees the message “You have already completed the selection”? This means the favorites list is marked as Completed. Change its status to In Progress to allow further selection.
Is there a mobile version of the client gallery? Yes. You can customize mobile appearance in the Design and cover tab.
Can I add a project in another language? Yes. Choose a language in a project settings and translate the business card.
Can I link to another website in the gallery cover? The cover shows your website or business card address-- they are linked. You cannot set a different (e.g., Instagram) link as the cover link. However, you can add other links in the project description.
Will I receive notifications about gallery activity? Yes, you’ll get email notifications about favorites list updates, gallery orders, and when projects are moved to the trash.
Can I disable notifications? Not currently. You can set up email rules to delete or archive notifications automatically.
How long are projects stored? You can set an expiration date or keep it unlimited. If the plan is blocked, projects go to trash after 7 days, then are permanently deleted after another 7 days.
What happens after project deletion? The project is moved to trash, and the gallery becomes inaccessible. After clicking on the link6 clients will see the message: This link has expired. You have 7 days to recover it; afterward, it is permanently deleted.
What if there’s no Restore button next to my project? Unfortunately, the project has been deleted from our servers and cannot be recovered.
Can I disable downloads? Yes. In project settings, disable Enable downloading of originals.
How to download photos? Photos can be downloaded individually or as an archive. Unzip the archive to view. On mobile, the archive will be saved to the Files app.
What’s the social media version? Uploading original photos to social media can degrade image quality. Wfolio generates a social media version—resized to 2560px on the long side, no sharpening, preserved quality. This version is created for photos larger than 2561px. You can disable it in drive settings.
Can files be saved to Google Drive, Dropbox, or similar services? Not at this time. Currently, files can only be downloaded directly to the device.
My website is on another platform—can I link to it from the gallery? Yes! Connect the drive to a of your existing website.