> For the complete documentation index, see [llms.txt](https://docs.wfolio.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wfolio.pro/getting-started/en/billing/trial.md).
# Payment and plan renewal
### Trial period
The trial period lasts **8 days**. During this time, all platform features are available without restrictions.
After the trial period ends, access to the dashboard is **blocked**, and the website and galleries become unavailable for viewing. You can still pay for the plan or [**extend access for 7 days**](#prodlenie-sroka-oplaty).
***
### Payment
Go to [**Plans & billing**](https://wfolio.pro/my/settings/billing) and choose a billing cycle — **monthly** or **yearly**.
The domain is paid separately in the [**Domain**](https://wfolio.pro/my/settings/domain) section. The domain billing period is **1 year**.
***
### Billing period
Go to [**Plans & billing**](https://wfolio.pro/my/settings/billing). At the top of the page, you will see your current plan:
* plan name;
* expiration date;
* price and billing cycle.
In [**Plans & billing**](https://wfolio.pro/my/settings/billing), you can:
* renew the plan;
* choose a billing cycle — monthly or yearly;
* pay for the plan with a new card.
To change the billing period, click **Renew yearly** or **Renew monthly** in this section and pay for the plan.
***
### Invoices
If you need an invoice, contact support in the dashboard or write to us on social media.
In your message, please include:
* Your payment period.
* Your name or the name of your company.
* Address.
* Any additional info, if needed.
***
### Auto-renewal
Auto-renewal means you do not need to track the payment date manually. The system renews the plan automatically, and access to the website and galleries stays uninterrupted.
This is useful if you do not want to miss a payment and risk having projects blocked.
When you pay for a plan, auto-renewal is enabled automatically. To disable it:
1. Go to [**Plans & billing**](https://wfolio.pro/my/settings/billing).
2. Find the **Next payment** line.
3. Click **Disable**.
{% hint style="info" %}
With auto-renewal, payment attempts start **5 days before** the end of the paid period to check whether funds are available on the linked card. The new paid period starts on the day the previous one ends.
{% endhint %}
***
### Plan suspension
After the paid period ends, website editing becomes unavailable, and galleries stop opening for viewing.
{% hint style="danger" %}
When the plan is suspended, projects are automatically moved to the trash. **Projects stay in the trash for 7 days**, then they are deleted permanently.
Website content is preserved for **30 days from your last sign-in** to the dashboard. If you do not sign in for longer, the website may be deleted.
{% endhint %}
***
### Extending the payment deadline
If you cannot pay for the plan in time, extend your access period. This option becomes available when there are **fewer than 5 days** left before the plan expires.
Go to [**Plans & billing**](https://wfolio.pro/my/settings/billing) and click the link next to the plan expiration date. You can extend the plan **no more than twice, for a total of 14 days**.
#### Extension options
During the trial period, the link says **Extend for 7 days**:
On paid plans, the link says **Defer payment in 7 days**.
{% hint style="info" %}
On paid plans, extension days are **counted toward** the next paid period.
**Example:**\
On March 1, 2026, you clicked **Defer payment in 7 days** and extended the plan until March 8, 2026. After payment, the new expiration date will be April 1, 2026 — the extension days are included in the new period.
{% endhint %}
***
### Refunds
You can request a refund for a plan payment within **14 days after payment**. Contact support in the dashboard chat or write to support on social media.
***
### Promo codes
A promo code for the **first annual payment** of any plan is available for new customers. It is already applied, and the discount is added automatically.
The promo code can only be used once for each website. With monthly billing, the discount does not apply, but the promo code remains available until the first annual payment. After you pay for a yearly plan with a promo code, you cannot apply the same or another promo code again.
{% hint style="info" %}
If you have another promo code, **write to support** and send it in a message. We will apply it to your website.
{% endhint %}
***
### FAQ
#### **Can I pay in another currency?**
We accept payments in **US dollars only**.\
If your card is in a different currency, the amount will be **automatically converted** at your bank’s exchange rate.
#### What is the difference between paying for a plan and paying for a domain?
Paying for a plan gives you access to platform features based on your plan. The domain — your web address — is paid separately.
#### Is the annual discount preserved with monthly billing?
Yes. The first annual payment discount remains available while you pay for the plan monthly.
#### I have another promo code. Can it be applied?
Yes. Write to support and send the promo code.
If you have not yet paid for a yearly plan with a promo code, we will apply the new promo code and you will be able to pay for the first year with a discount.
#### How do I enable auto-renewal?
Auto-renewal is enabled automatically after you pay for the plan.
#### Can I see the card number linked to auto-renewal?
No, this option is not available right now. To connect auto-renewal to another card, pay for the plan with a new card. After payment, auto-renewal will be linked to the card used for the latest payment.
---
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